Did you know that over 60% of pool owners encounter problems with green water and state that this is the biggest problem they have during the season? En 2021, hth® (Solenis Group) conducted a usage and attitude survey among 1600 pool and spa owners in order to establish a precise report on the usages of its customers and their knowledge and problems.
A section to answer the problems frequently encountered by consumers
On the basis of the information collected and with the assistance of its Customer Service Department, hth® will offer an FAQ (Frequently Asked Questions) section on its www.hthpiscine.fr website from autumn 2022.
Several sections describe the most frequent problems and offer information and technical advice. It includes topics like green water, strong chlorine smell, mustard algae, unstable pH, etc.
This FAQ will be available in 3 languages (French, English and German) from December 2022.