SCP organize every year a client survey to measure the quality of all the service it provides from product selection and availability till after sales and support.

SCP: ever more efficient service and support

During the past 3 years, SCP has increased its satisfaction rate in all categories. Today 89.1% of client are satisfied of SCP service and support.
These results are the result of the company's employee's professional commitment to customers, a team of highly qualified professionals, who are always ready to help customers find the best solutions for their needs.

Strong, identifiable and recognized values

SCP stands out for the level of technical knowledge of its professionals and for the values it defends, such as trust, proximity, respect, satisfaction, and excellent service.

Thanks to its strong partnerships with the major manufacturers in the pools and wellness industry, the company can provide a large range of products with a competitive pricing policy. Most clients (90.5%) would recommend SCP as an equipment and product supplier for pools and well-being.

89.1% of customers are satisfied with their level of service and support  

89.1% of customers are satisfied with SCP service and support

The company stands firm in its commitment to improve year on year, providing even better added-value services, and supporting link to the market evolution. 

SCP Europe has invested in innovation and technology to offer its customers the best solutions and the best products. A strong online presence also makes it easy for customers to access its products and services. Today, the company is present in 8 countries, across 21 branches, and continues to develop and grow thanks to its commitment to quality and customer satisfaction.  

90.5% of clients recommend SCP as a supplier

90.5% of clients would recommend SCP as a supplier

*Customer satisfaction survey carried out in September/October 2023 throughout Europe by independent company Vocaza